ANNEX A

CAMS CLAIMS PROCESS

ALL RISKS

first-steps-insurance-brokers-all-risks

  • Claim Form

    1. To be completed and signed by insured
    2. Reported to SAPS (Theft)
    3. Items listed
    4. Quotations attached

  • Specified Items

    (Including unspecified items):

    1. Proof needed: Valuation or invoice

  • Cellphones

    1. Theft: Blacklisting by service provider
    2. Quotation

  • Prescription Glasses

    1. Letter from Medical Aid – as proof that client will not claim from them
    2. Quotation

HOUSE CONTENTS

first-steps-insurance-brokers-house-contents

  • Claim Form

    1. To be completed and signed by insured
    2. Reported to SAPS (Theft)
    3. Items listed
    4. Quotations attached

  • Valuable Items

    1. Proof needed: Valuation/invoice/manual

  • Cellphones

    1. Theft: Blacklisting by service provider
    2. If the cell phone is specified, it will be handled under the A/R section of the policy

  • Prescription Glasses

    1. Letter from Medical Aid – as proof that client will not claim from them
    2. Quotation

HOUSE OWNERS (BUILDINGS)

first-steps-insurance-brokers-house-owners

  • Claim Form

    1. To be completed and signed by insured
    2. Reported to SAPS (Theft/burglary)
    3. Items listed
    4. Quotations attached

  • Lightning/other damages

    1. Quotations and/or damage report specifying the cause of the damage

MOTOR (ACCIDENT)

first-steps-insurance-brokers-motor-accident

  • Claim Form

    1. To be completed and signed by insured
    2. Sketch/drawing of accident/incident
    3. Reported to SAPS (not necessary if incident occurred on own premises)
    4. 2 x Quotations (if applicable)
    5. Clear copy of Driver`s license (both sides)
    6. Full Third Party details
    7. Copy of Registration documentation

MOTOR (THEFT/HIJACKING)

first-steps-insurance-brokers-motor-theft

  • Claim Form

    1. To be noted as specified on policy
    2. Proof to be provided (purchase invoice/pictures/photos)

  • Radio’s

    1. To be completed and signed by insured
    2. Sketch/drawing of accident/incident
    3. Reported to SAPS (not necessary if incident occurred on own premises)
    4. 2 x Quotations (if applicable)
    5. Clear copy of Driver`s license (both sides)
    6. Full Third Party details
    7. Copy of Registration documentation

  • Add items on vehicle (rims or other extras)

    1. To be completed and signed by insured
    2. Sketch/drawing of accident/incident
    3. Reported to SAPS (not necessary if incident occurred on own premises)
    4. 2 x Quotations (if applicable)
    5. Clear copy of Driver`s license (both sides)
    6. Full Third Party details
    7. Copy of Registration documentation

LIABILITY

first-steps-insurance-brokers-liability

  • Claim Form

    1. To be completed and signed by insured
    2. Medical invoices

HANDLING OF CLAIMS ACCORDING TO POLICY WORDINGS AND ENDORSEMENTS ON SCHEDULE